Mandrien Consulting Group Six Sigma and Process Improvement Blog

When it comes to running a company, many business owners believe that, in order to be the best, they must continue to reach for the next wrung on the ladder, constantly moving upward and onward. However, the truth is that, in order to be successful in business, a company must hone its skills and establish its presence as a leader within its industry first before moving forward. All too often, we see stories of companies that do one thing well, and then begin to branch out into other areas of business. More often than not, these companies become too big for their own good and fail, all because they never took the time to reach their full potential within the realm of business that they started in due to inefficient policies and procedures. The Mandrien Consulting Group understands this and is ready to help your company identify policy challenges before they become problems.

In today’s economy, it is increasingly an imperative to ensure your company’s future by securing its present. By making your company the best it can possibly be today, you can begin to work out a long term strategy of growth and prosperity for tomorrow. To begin the journey, it is crucial to examine your current policies, procedures, your business model, and business practices. If you have found that your business has become stagnant, it may be time to invest in the services of a consulting group that specializes in process improvement.

As a business owner, you already have enough on your plate; handling official company business, addressing customer service needs, assigning duties and delegating responsibility, as well as searching for ways to cut costs. Often, it may seem that you do not have the time, nor the resources, to focus on reforming your policies, even when they appear to be doing more harm than good. This is the key benefit to hiring a process improvement firm such as the Mandrien Consulting Group.

Process improvement entails an overhaul of your business practices, not your company. A process improvement firm like the Mandrien Consulting Group aims to make your business more profitable by helping to identify departments that are inefficient and causing waste, as well as by helping to identify areas where customer service needs are not being addressed. Essentially, process improvement by the Mandrien Consulting Group works with your existing procedures to find a healthy balance between what you are doing and what you need to be doing in order to establish your company, as well as move forward..

The Mandrien Consulting Group works with both large and small companies to evaluate and redesign business practices that are beneficial to both your company, as well as your customers. The Mandrien Consulting Group             employs experts that can identify key components within your company that are working, as well as those that require reworking. Using their proven methods, your company can be allowed to thrive within the marketplace, giving you more opportunities to grow in the future. The goal of improving your processes is efficiency within your organization, and that can only happen if you take the time to identify problems. As a busy business professional, you owe it to yourself, your employees, your customers, and your company to take the first step toward real, solid growth by inquiring about process improvement services today!

Mandrien Consulting Group devotes a great deal of attention to the Lean Six Sigma data-driven management approach because it aims for near-perfect results.
This approach that has been employed successfully at a number of leading corporations is a natural choice for many of our clients too.
The best definition for this effective method is detailed in the 2000 book “The Six Sigma Way” by Peter S. Pande, Robert P. Neuman and Roland R. Cavanagh. The book serves as the definitive how-to guide for businesses that want to implement this twenty-first century attitude toward productivity.

The purpose of any business is success, and success can be defined many ways. A company can be considered successful, according to the book’s landmarks, if it is:

•    Increasing its market share
•    Reducing its costs
•    Improving its customer satisfaction
•    Increasing profits and revenue
•    Improving its response time

It is important to notice three important things that these measures of success share in common.  First, each measure talks about the bottom line in real, tangible ways.  There is no discussion of esoteric principles or feel-good ideas but rather a favoring of objective success.  Second, those measures of success all easily lend themselves to constant improvement through the analysis of facts and measurements. Third, these principles that Mandrien Consulting Group employs every day are focused on the customer. In other words, the analysis begins outside the organization instead of with internal procedures and processes. The customer is the focus at every turn.

Even more simply put, Mandrien Consulting Group’s emphasis on the Lean Six Sigma approach means we do not focus on quick fixes or magic formulas for success. Instead, we take a common-sense approach that is based on facts.

It is important to point out that Six Sigma and Lean Methods are actually two different approaches. Since there is a great deal of overlap between the two programs, it is easy to confuse them. While Mandrien Consulting Group combines them to offer the best results for our clients, we are aware of some important differences.

Lean Methods, also called the Toyota Production System, was created to eliminate the waste involved in the flow of information and materials. This approach examines work to improve the speed of a process from beginning to end.

When the focus of a project is to use established productivity enhancement tools to improve process efficiency and speed, Lean Methods combines perfectly with Six Sigma to create the approach used by Mandrien Consulting Group.

Mandrien Consulting Group is not concerned from which toolbox a business enhancement tool comes as long as its use leads to a better outcome for our client and its customers.
In fact, Mandrien Consulting Group  will do whatever it takes to generate improvements for our clients.  The same kind of approach we routinely use has created substantial financial results for large companies like General Electric, Citigroup, Starwood Hotels, Honeywell, Dow Chemical and DuPont. All of these companies and many others that you can read about here have achieved better performance because of the same kind of improvement mechanisms that we put in place for our clients.

If you’d like to talk about the ways Mandrien Consulting Group employs Six Sigma and Lean Methods to improve the bottom line for our clients, call 917.338.4222. Your free chat might make you a believer in our methods.