Mandrien Consulting Group devotes a great deal of attention to the Lean Six Sigma data-driven management approach because it aims for near-perfect results.
This approach that has been employed successfully at a number of leading corporations is a natural choice for many of our clients too.
The best definition for this effective method is detailed in the 2000 book “The Six Sigma Way” by Peter S. Pande, Robert P. Neuman and Roland R. Cavanagh. The book serves as the definitive how-to guide for businesses that want to implement this twenty-first century attitude toward productivity.

The purpose of any business is success, and success can be defined many ways. A company can be considered successful, according to the book’s landmarks, if it is:

•    Increasing its market share
•    Reducing its costs
•    Improving its customer satisfaction
•    Increasing profits and revenue
•    Improving its response time

It is important to notice three important things that these measures of success share in common.  First, each measure talks about the bottom line in real, tangible ways.  There is no discussion of esoteric principles or feel-good ideas but rather a favoring of objective success.  Second, those measures of success all easily lend themselves to constant improvement through the analysis of facts and measurements. Third, these principles that Mandrien Consulting Group employs every day are focused on the customer. In other words, the analysis begins outside the organization instead of with internal procedures and processes. The customer is the focus at every turn.

Even more simply put, Mandrien Consulting Group’s emphasis on the Lean Six Sigma approach means we do not focus on quick fixes or magic formulas for success. Instead, we take a common-sense approach that is based on facts.

It is important to point out that Six Sigma and Lean Methods are actually two different approaches. Since there is a great deal of overlap between the two programs, it is easy to confuse them. While Mandrien Consulting Group combines them to offer the best results for our clients, we are aware of some important differences.

Lean Methods, also called the Toyota Production System, was created to eliminate the waste involved in the flow of information and materials. This approach examines work to improve the speed of a process from beginning to end.

When the focus of a project is to use established productivity enhancement tools to improve process efficiency and speed, Lean Methods combines perfectly with Six Sigma to create the approach used by Mandrien Consulting Group.

Mandrien Consulting Group is not concerned from which toolbox a business enhancement tool comes as long as its use leads to a better outcome for our client and its customers.
In fact, Mandrien Consulting Group  will do whatever it takes to generate improvements for our clients.  The same kind of approach we routinely use has created substantial financial results for large companies like General Electric, Citigroup, Starwood Hotels, Honeywell, Dow Chemical and DuPont. All of these companies and many others that you can read about here have achieved better performance because of the same kind of improvement mechanisms that we put in place for our clients.

If you’d like to talk about the ways Mandrien Consulting Group employs Six Sigma and Lean Methods to improve the bottom line for our clients, call 917.338.4222. Your free chat might make you a believer in our methods.